Service Request
Smarter Service Starts Here.
Our team specializes in advanced technology applications like fleet telematics, usage tracking, and performance optimization, helping you run a smarter, more efficient operation.
While we’re fully equipped for traditional service—oil changes, brake jobs, and on-site repairs—we go beyond the basics. We help you make data-informed decisions that reduce downtime, extend equipment life, and improve total cost of ownership.
From day one, we’re in it with you—for the long haul.
On-Site Service
Prefer service in our shop? Our facility at offers a full range of expert services to keep your equipment in peak condition. From routine maintenance to complex repairs, our skilled technicians are ready to handle it all. Call us or submit a service request today to schedule your visit—we’re here to keep your operation running smoothly.
Predictive Maintenance
Keep your equipment running smoothly with scheduled maintenance you can count on.
Our planned maintenance programs are designed to reduce downtime and extend the life of your fleet—all for one predictable flat rate that includes labor. No surprises, just reliable service on your schedule.
Emergency Service Repair
When your equipment goes down, we’re ready to step in—fast.
Burwell’s emergency repair crews are on call 24/7, every day of the year. From the moment you reach out, we move quickly to get a technician headed your way—often within just a few hours. Because keeping your operation moving is what we do best.
Mobile Service
Need service at your facility? Our fully stocked service trucks are operated by factory-trained professionals ready to come to you. We handle everything from routine preventive maintenance to major component replacements on-site, minimizing downtime and keeping your equipment running smoothly. Trust our mobile service team to deliver expert, convenient, and efficient support right at your doorstep.
Reliable Service Backed by Smart Support
At Burwell Material Handling, service isn’t just about fixing what’s broken—it’s about keeping your operation running smarter, longer, and more efficiently. Whether you’re running a standard forklift fleet or managing specialized equipment like boom lifts, telehandlers, or scissor lifts, we bring the expertise and technology to support it all.
Fast, Local Response
Our technicians are based right here in your region—not scattered across a national network. That means when you call, you get a fast response from a crew that knows your equipment and your industry. We don’t sit back and wait—we roll out quickly, with the tools and parts to get the job done right the first time.
Service That Supports Specialized Equipment
We know your fleet isn’t one-size-fits-all. From electric forklifts to rough terrain telehandlers to hybrid boom lifts, our team is trained to service the full range of today’s advanced equipment. We’re not just replacing filters—we’re reading diagnostics, syncing telematics, and supporting the systems that modern machines depend on.
Technology-Enabled Maintenance
Every service visit we perform is backed by clean documentation and smart reporting. That means whether you’re tracking uptime, staying compliant with your warranty, or reviewing a fleet service history, you’ve got real data at your fingertips. And when you purchase your equipment through Burwell, we can integrate your maintenance schedule with tools like telematics and remote monitoring to catch issues before they cause downtime.
Fewer Headaches
We come prepared—stocked with the right parts, briefed on your equipment, and ready to get to work. Our teams confirm every visit ahead of time to reduce disruption, and we aim to solve problems on the first call. No unnecessary delays. No vague diagnoses. Just clean, efficient service from a team that takes pride in getting it right.
Who We Are
With nearly 80 years of experience in material handling and decades of Burwell family leadership, we’ve built a legacy of solving tough challenges through innovation. Now operating as Burwell Material Handling, we’re focused on helping growth-minded operations work smarter, with a deep commitment to your people, your equipment, and your future.
Your Material Handling Experts Are Just Around the Corner – See Our Locations Map Below.
Sioux Falls, South Dakota | Billings, Montana | Waterloo, Iowa | Bettendorf, Iowa | Hiawatha, Iowa | Shreveport, Louisiana | St. Rose, Louisiana | Baton Rouge, Louisiana | Mobile, Alabama | Dothan, Alabama | Ft. Myers, Florida | Miami, Florida | St. Albans, West Virginia | Clarksburg, West Virginia | Richmond, Virginia | Chesapeake, Virginia | Roanoke, Virginia | Chilhowie, Virginia | Lyncbburg, Virginia